Note: If Whatapp or Wechat are logged in both on computer and mobile phone, mobile phone and Device can’t receive the message.
Do as following:
I、Android: Jyou->Setting->Message Remind->Whatsapp/Wechat->Turn on
II、IOS: JYou->Setting->Message Remind-> Whatsapp/Wechat->Turn onNote: Mobile phone Bluetooth can only receive message when it show as below figure, otherwise please forget the device and restart Bluetooth, and enter JYou app again to connect Device.